On a Cisco Webex Desk Series: Tap on the screen and select from the available audio devices in the upper right corner. On a Cisco IP Phone with Multiplatform Phone Firmware: Press Applications and select Status > Accessories. On a Cisco IP Phone connected to Cisco Unified Communications Manager: Press Applications and select Accessories. Make sure that all cords are properly plugged in.Ĭheck your device settings to see if your headset is detected. Press and hold for 4 seconds to power your headset off and place your headset in the cradle on the base.Ĭheck the connection between your headset base and your call device. Unplug your headset base from its power source, wait a moment, and plug the power source back in. If you are using the Cisco Headset 560 Series: Unplug and replug your headset into your call device If you are using the Cisco Headset 520 Series or Cisco Headset 530 Series: Try these actions first if you have trouble with your Cisco Headset 500 Series. Report Headset Issues Through Your Cisco IP Phone What to Do First
If you experience problems, your administrator can help troubleshoot the root cause of the problem. You cannot be understood when you speak into the headset microphone. The sound in your headset speakers is poor. Your headset cannot communicate with your selected call device. You may experience issues related to the following scenarios: Troubleshoot Your Cisco Headset 500 Series
Update Your Headset Firmware on Cisco Jabber.Update Your Cisco Headset Firmware With a Cisco IP Phone.Report Headset Issues Through Your Cisco Webex Desk Series.Report Headset Issues Through Your Multiplatform Phone.Report Headset Issues Through Your Cisco IP Phone.There is No Audio With Bluetooth Turned On.Problems with Your Bluetooth Connection.Conference Feature Issues on Your Cisco Headset 560 Series.Your Headset Does Not Alert You to Incoming Calls on a Cisco IP Phone.Other People Can't Hear You on Your Cisco Headset 560 Series.Other People Can't Hear You on Your Cisco Headset 520 Series or Cisco Headset 530 Series.You Can't Hear Sound Through Your Wireless Headset.You Can't Hear Sound Through Your Cisco Headset 520 Series and Cisco Headset 530 Series.You Hear Garbled or Inconsistent Sound in Your Wireless Headset.You Hear Garbled or Inconsistent Sound in Your Wired Headset.Troubleshoot Your Cisco Headset 500 Series.Use Spotlight to show people what you're talking about during an online meeting-just click your mouse to put a spotlight on part of your screen. Smart Switch now supports both mouse and keyboard. This latest release includes these new features or improvements: Microsoft Bluetooth Mouse Forest Camo Special Edition
Microsoft Bluetooth Mouse Nightfall Camo Special Edition Microsoft Bluetooth Mouse Artic Camo Special Edition This latest release supports these new devices: Latest release: Mouse and Keyboard Center 13
This app is not available for Windows 10 in S mode.ĭownload the latest release of Mouse and Keyboard Center: The Microsoft Mouse and Keyboard Center is an app that helps you make the most out of your Microsoft keyboard and mouse. Mouse and Keyboard Center helps you personalize and customize how you work on your PC.